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Social Capital

Welcome to Social Capital, a weekly podcast where we dive into social relationships and how the investment you put into them establishes trust, reciprocity, and value within your network. Your host, Lori Highby, will connect with top business professionals to dive into their best techniques and stories to share with you!
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Now displaying: July, 2019
Jul 29, 2019

About Theresa Wilmot

Theresa is the brand stylist, graphic designer and creative problem solver of Wilmot Designs, LLC. She works with business owners to help them give a voice to their message and mission through creative and effective design. Her background includes working for a global consumer goods company in their art department, a theater playbill publication and a hat company where she had her first experience with textile design. Theresa is taking her business to the next level with fun, new clients!

 

What does a graphic designer do?

“…Someone in business for themselves probably does a wider variety of things than a person who works for a larger agency. And those things can span the, both the print and digital world.”

 

How did you decide to start your own design business?

“So, after working in the areas that I worked in professionally, um, I say professionally, but for someone else, I, decided to go out on my own because we were living in Bentonville, Arkansas at the time…”

 

How does a well-developed brand communicate the message and mission of a business effectively?

“So, a well-developed brand like I was saying before, is more than just your logo. It is your presence when you are not there. So, what a well-developed brand should do is communicate…”

 

Can you share with me your most successful or favorite networking story/experience that you’ve had?

“I belong to a women network and my favorite story out of that group so far is having volunteered to help with a promotional booklet that they were going to put together for a women's entrepreneurship week here in Milwaukee.”

 

How do you stay in front of or best nurture your network community?

“I'm actually just getting to know the people themselves because to me, part of networking is not only what I could do for them, but what they could do maybe for someone that I know or even for myself.”

 

What advice do you have for the professional on growing their network?

“I would say to not be afraid of it, be open to the idea of it as being something that could be very natural and not canned or fake…”

 

Digital networking or traditional networking?

“I think about this a lot lately just because of the business I'm in. And I think right now I'd have to say the traditional sense just because it's newer to me and I'm typically, I'm pretty good at making connect genuine connections with people.”

 

If you could go back 20 years, what would you tell yourself to do more or less of regarding your career?

“To trust that I am enough, that I am talented enough that I am skinny enough that I am funny enough that I, I feel like back in my twenties I doubted myself a lot.”

 

We’ve all heard of the 6 degrees of separation… Now, who would be the one person you’d love to connect with, and do you think you could do it within the 6th degree?

“Aaron Draplin, the graphic designer, um, who I've been following… I would love to connect with him because he is a designer without, um, he seems very approachable. I think that's a good way to put it.”

 

What book are you reading right now?

“I love yours because it's, you interview a wide range of guests in a wide variety of businesses, um, about networking but also about their business journeys.”

 

Any final words of advice for our listeners?

“I would just say to be patient with yourself. Um, don't go into networking thinking that you have to, you know, make so many contacts right away or I know some people do that, some people have goals, you know, they want to make so many contacts at this event or that event.”

 

You can get in contact with Theresa at:

Facebook: Click Here

LinkedIn: Click Here

https://www.wilmotdesigns.com/

Jul 22, 2019

About Lisa Dregne

Lisa Dregne founded Yorkshire Insurance Advisors, LLC after being in the industry for seven years and she saw a need to provide individuals, couples and small businesses with comprehensive insurance planning either directly, or preferably in collaboration with their financial advisor, CPA or attorney. Although all areas of insurance are equally important to Lisa, her passion has been working with individuals/families on their long-term care planning.

 

Has the ability to purchase insurance online replaced the need for an independent professional?

“Definitely not. Um, and that's a common misconception is that insurance is a commodity, that it's the same no matter where you get it.”

 

Do business cards still have a place in marketing yourself?

“Absolutely. And the reason I say that as I've gotten a lot of feedback from, individuals that I've been working with, colleagues that they really like my business card, they actually remembered me.”

 

Have you used LinkedIn to help you network?

“It's actually been my number one resource for networking past those initial people that you already knew.”

 

Can you share with me your most successful or favorite networking story/experience that you’ve had?

“My favorite one, it was actually about a month ago is how it initiated with somebody. I had used to work with an advisor, and we got together for coffee at Starbucks, my favorite place to get together…”

 

How do you stay in front of or best nurture your network community?

“So, as I build my network, I am looking to try and at least keep in touch with the prospects, the best prospects once a month on with a personal touch, whether it's a phone call or an email, just with some tidbit of information I think would be helpful.”

 

What advice do you have for the professional on growing their network?

“I guess leverage the relationships you have and don't be afraid to ask for those names and referrals primarily because if you are passionate about what you do and you believe in what you do, other people will help you.”

 

Digital networking or traditional networking?

“Definitely the traditional networking in my particular space, insurance planning is a very personal thing. I'm also a certified financial planner, meaning that I've got that financial background.”

 

If you could go back 20 years, what would you tell yourself to do more or less of regarding your career?

“That was an easy one. Now that I've found my passion, I really wish I had looked for my passion sooner. I ended up coming back to the state of Wisconsin…”

 

What book are you reading right now?

“I primarily read. There's a journal for long term care insurance specifically in it. It gives a lot of wonderful stories and helpful tips on how to present long term care to clients in a way that doesn't make it sound like you're selling something. Just pure education.”

 

Any final words of advice for our listeners?

“Never stop. Don't be afraid of it. I was in the beginning and now it's just so much fun. I have loved meeting so many different individuals and just networking. It's, it's funny, it ends up being a pretty small world the more you do it.”

 

You can get in contact with Lisa at:

LinkedIn: Click Here

Phone: (262) 366-2702

Email: Lisa@yorkshireinsurance.com

Jul 10, 2019

About Kim Stezala

Kim Stezala is Senior Partner at Design Group International, a group of consultants that help leaders, businesses and nonprofit organizations navigate transformative change. Primarily working in higher education and philanthropy, Kim uses the power of process consulting to help organizations design effective programs and innovate, evaluate and improve what they do. Recently named CEO of the Society for Process Consulting, she is also building standards, courses, and credentials for the field.

 

What is process consulting and how is it different from traditional consulting?

“So, process consulting was really created quite a while ago by Edgar Schein who's a professor out of MIT. Okay. And it takes basically a very humble and iterative approach to consulting where even though we might have expertise in a certain area, we work with clients to really pull out their expertise.”

 

Why did you start the Society for Process Consulting?

“So, it really came from many of us who were doing process consulting, looking for place, if you will, looking for community and wanting to work together to put these standards and ethics in place to provide…”

 

Can you share with me your most successful or favorite networking story/experience that you’ve had?

“Well I happen to work with a lot of scholarship providers and the attending their national conference not only as a regular participant but as a speaker is really successful in terms of networking because I have a really niche market with some of the clients that I work with.”

 

How do you stay in front of or best nurture your network community?

“I would like to say I used to be better at it. I'm, I'm kind of circling back, I had a huge growth spurt in my business and kind of trying to keep up. Um, but in terms of staying in front of people, I really prefer the personal touch.”

 

What advice do you have for the professional on growing their network?

“I would say, um, get out of your own pond or your own pool. Okay. And so sometimes I will go to events where I don't know a single person there. And the reason is to just understand how other industries work and operate.”

 

Digital networking or traditional networking?

“For my particular type of work, it's definitely the traditional. Okay. Because it's so relationship-based. Probably 90% of my business comes through referral and…”

 

If you could go back 20 years, what would you tell yourself to do more or less of regarding your career?

“I really thought about this, you know, and for me, I think I would tell my younger self to listen more. I was a kid who on the report card in school would always say talks too much in class…”

 

We’ve all heard of the 6 degrees of separation… Now, who would be the one person you’d love to connect with, and do you think you could do it within the 6th degree?

“Okay, you're probably going to laugh. My husband told me that this is crazy. I have a celebrity crush on Jackie Chan…”

 

What book are you reading right now?

“Well, um, two books. One is about building communities of practice by Emily Weber. I think she's a British author and I, I go back to it. I've read it before. It's so simple. It's like 70 pages, but it helps me learn and understand that because our business is structured as a community of practice…”

 

Any final words of advice for our listeners?

“I think the biggest thing, just listening over the last half hour is really that thing about getting out of your comfort zone.”

 

 

You can get in contact with Kim at:

Email: kims@designgroupintl.com

Jul 1, 2019

About Cheryl Litvin

Cheryl Litvin is a master question asker and problem solver for Mangen-Kloth Insurance in Brookfield, WI.

After graduation from St Norbert College in 1996, she started her cross country living while learning the ropes of OSHA and federal contracting. After 22 years and 6 states, she and her family moved back to Wisconsin to become the 4th generation owner of MKI. She is a proud member of the Wisconsin Veterans Chamber of Commerce, eWomen Network and the Brewer’s Association.

 

What is the difference between 1-800 and .com insurance companies and working with an independent agent like yourself?

“Probably the biggest difference is I work for you. I have your back. If you were to have a claim, you deal directly with someone local here in your area. Me, you know, you have cell phone numbers. You don't have to always go back and go to the 800 and re-explain your story 15,000 times…”

 

What has been a hurdle you had to overcome which has helped you today in your business?

“…and then having to go back and try to find the person to fix all of those problems and you could never talk to the same person, uh, was really, really, really trying…”

 

What are some common myths in your industry?

“A lot of people think that they, that you can just get insurance from anywhere, which I guess you can. It's not always in particular in my case. I wasn't insured correctly, which made me have to fight as a consumer to fight to get what we were entitled to have. So, it's not a one stop fits all. It's a very unique…”

 

Can you share with me your most successful or favorite networking story/experience that you’ve had?

“So I started getting into these networking groups and what I found with that, I was actually finding women who really wanted to move, do something better, um, and change this community that they were in.”

 

How do you stay in front of, or best nurture your network community?

“I'm not a spotlight kind of person. If I can push that onto you, if I can help you in any way, I know that in my past experiences that it will somehow benefit me down the road. Whether you see it, or you don't see it. So that's serving others. Yeah. Serving others is a huge benefit I think to those that are successful…”

 

What advice do you have for the professional on growing their network?

“I think that you have to find your unique niche and I know that's an overused term. Um, yeah, I was in a networking group and it just didn't feel right. Went to a few others and I knew right away that these were the same likeminded people that I was looking for.”

 

Digital networking or traditional networking?

“…I just have to be me, and I have to be transparent. Um, and I found that it's easier on social media to kind of bust through some of the myths that, are either out there about my industry…”

 

If you could go back 20 years, what would you tell yourself to do more or less of regarding your career?

“…I didn't think I needed personal or professional development. Um, and when I started doing that, probably just five to, yeah, probably five years ago, it changed a lot. Changed how I interacted with people, um, how I viewed myself.”

 

We’ve all heard of the 6 degrees of separation… Now, who would be the one person you’d love to connect with, and do you think you could do it within the 6th degree?

“I would love to meet JJ Watt. Okay. Not because I'm a football fan. Sorry… He grew up and went to the same high school that I did. And so, Pewaukee Wisconsin, super small. Like tiny… But more importantly, he's, he's him…”

 

What book are you reading right now?

“I am currently reading sales differentiation. Of course, the author is like escaping me, but again, it's about being different. Um, and I also am rereading actually relistening to, cause it's not a book, it's an audible, Mel Robbins take action or take control of your life.”

 

Any final words of advice for our listeners?

“Do what makes you feel uncomfortable. That's where the growth is, is outside the comfort zone.”

 

You can get in contact with Cheryl at:

Facebook: Click Here

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